Selected Work
Leadership that leaves something behind.
A focused look at the initiatives that best represent my leadership story, from institutional platforms to community-driven AI strategy.
Year-End Report · 2024–2025
The OneIT Connector: A Year of Bridging Yale College and Central IT
An interactive portfolio documenting a full year of strategic IT leadership across AI ecosystem development, first-year student onboarding, digital signage, POS compliance, and cross-unit collaboration. A living record of what decentralized IT leadership looks like in practice.
Read the report →
AI Strategy · Governance
AI Community of Practice and Support Model
Co-leading Yale's AI support model, I built a community where learning happens safely and gradually — lowering barriers to entry while respecting that readiness varies widely across roles and units. The CoP now has 100+ members across academic and administrative teams. Participants reported a 92% confidence boost. Sustainable change happens when people feel supported, not pressured.
Platform · Career Development
Designing Your Career
Co-created a career readiness platform now used by 7,100+ students across 83 institutions nationwide. Recognized with Yale's Linda K. Lorimer Presidential Award for Distinguished Service in 2024. A locally developed solution that scaled to broad institutional impact.
Digital Strategy · 2020
Yale College Website Redesign
Led the full redesign of Yale College's web presence, which won the Webby People's Voice Award in 2020. This project remains the foundation of Yale College's digital identity and established the governance model used to manage 50+ institutional websites since.
AI Tool · Student Experience
Yale Xplore
Played a key role in shaping Yale Xplore, an AI-powered resource navigation tool designed to help students find what they need across Yale College's systems. The goal was to remove friction so students can move forward confidently, even within complex institutional structures. Student-centered digital work is often invisible when it goes well — and that is by design.
Publication · 3 Editions
Processes, Systems & Information: An Introduction to MIS
Textbook reviewer for the 2nd, 3rd, and 4th editions of this widely adopted university MIS textbook by Earl McKinney Jr. and David M. Kroenke. Contributed to shaping course-aligned content and case materials used across institutions nationally.
Case Study
Yale College Voices
Building an institutional storytelling platform at Yale from the ground up.
The Opportunity
Yale College has remarkable stories. Faculty doing groundbreaking research, staff leading student-facing programs, administrators navigating significant institutional change. There was no centralized platform for those stories to reach the people who could benefit most from hearing them: students trying to understand what careers at Yale look like, colleagues looking for connection across a large institution, and leaders building visibility for the work happening across Yale College. I saw that gap and decided to close it.
What I Built
I created, host, and produce Yale College Voices, a multi-platform storytelling initiative now in its fourth season. Starting from scratch, I built a full content pipeline covering guest development, editorial planning, production, and distribution across eight platforms. The podcast is listed on Yale's official podcast directory and embedded in Yale College's web presence, making it part of the institution's broader digital identity rather than a standalone project.
Editorial Strategy
I set the editorial direction for each season, selecting themes, developing guest relationships, and shaping how Yale College stories are framed for a broad audience.
Production Leadership
I lead the full production process from pre-interview research and recording to post-production and publication, maintaining a consistent voice and quality standard across 40+ episodes.
Distribution and Integration
I manage distribution across Spotify, Apple Podcasts, YouTube, iHeart, Amazon Music, SoundCloud, and Yale's own platforms, and have integrated the podcast into Yale College's digital ecosystem.
Impact
Yale College Voices has created a sustained, visible channel for amplifying the work of staff and faculty who often go unrecognized outside their immediate circles. For students, it provides direct exposure to non-linear career paths and the real decisions people make to build meaningful professional lives. For colleagues, it creates connection across a large institution where those connections can be hard to make organically. The podcast has also served as a mentorship platform at scale, offering the kind of candid professional storytelling that formal mentorship programs can't always deliver.
Why It Matters as a Leadership Initiative
Yale College Voices demonstrates something important about institutional leadership: influence doesn't require formal authority. I built this platform because I saw a need, designed a model to address it, and sustained it through four seasons without a dedicated production budget or staff. That's influence through initiative, and it reflects how I approach institutional strategy more broadly. The platform also connects directly to student experience and institutional culture, two areas where senior IT leaders increasingly need to demonstrate they can make a difference beyond systems and infrastructure.
Results
Impact, by category.
💰 Financial Impact
- $130K annual savings from video transcription vendor strategy
- $225K–$1.4M in savings from student housing modernization (2013–2019)
- $981K annual IT budget managed with no overruns
- PCI-compliant POS deployment across 20 departments, reducing cash-handling risk
🎓 Student Impact
- Designing Your Career: 7,100+ students across 83 institutions
- Slate integration enabling seamless onboarding for ~1,600 incoming students annually
- First-year onboarding portal unifying advising, orientation, and engagement
- 12+ students mentored including New Haven Promise interns
🏛️ Institutional Impact
- AI Community of Practice: 100+ members, 92% confidence boost
- 14 residential colleges migrated to unified Appspace digital signage
- 50+ websites governed and maintained under shared standards
- YaleSites Planning Advisory Committee member driving Drupal 10/11 upgrade
🏆 Recognition
- Linda K. Lorimer Presidential Award for Distinguished Service, Yale 2024
- Webby People's Voice Award — Yale College website redesign, 2020
- U.S. Congressional Commendation — community technology leadership
- EDUCAUSE-sponsored Next Leaders Fellowship